Slide 1
Mobile Payments Forum: “Cash, Checks or Cell phone?” Consumer, Fraud and Money Laundering Risks
Judith Rinearson
Partner
Bryan Cave LLP
February 23, 2010
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Slide 2
Are Mobile Payments Riskier for Consumers than Other Products? YES and NO
- Yes
- Funds accessed through a cell phone or PDA – not a branded credit, debit or prepaid card raises issues "Who’s Holding the Money" "What laws apply"?
- Linkage between the Mobile Payments and banking system less obvious
- Where are the Terms & Conditions? Where’s the Expiration Date?
- What if the cell phone is lost/stolen? How is the consumer protected?
Slide 3
Are Mobile Payments Riskier for Consumers than Other Products? YES and NO
- No
- It’s simply a payment product in a different form – the underlying payment systems are still there.
- The money is still held securely at a bank
- The terms and conditions are provided when a user enrolls
- Consumers are protected by contract, or by the bank card association rules
Slide 4
Are Mobile Payments More Vulnerable to Criminal Misuse than Other Products? YES and NO
- Yes
- Funds could be accessed and moved through a cell phone or PDA – not a bank or card account requiring a Customer Identification
- Cell phones – especially prepaid cell phones that are purchased anonymously and reloaded with cash to pay for “minutes” – have been linked to criminal and terrorist activity
- Wireless communications can be intercepted, customer data can be breached, without stealing a wallet or breaking into a vault
Slide 5
Are Mobile Payments More Vulnerable to Criminal Misuse than Other Products? YES and NO
- No
- Telecom carriers note that they often have more information about their customers than many banks
- Even for prepaid cell phones, carriers can track where customers are and to whom they make calls
- The funds are never “on the phone” but held at banks
- Communications are often encrypted to protect against theft
- Many cell phone payment products are offered jointly with banks
- Many cell phone payment products just provide a “wallet” that holds an existing credit card issued by a bank with all the same protections.
Slide 6
Who’s Right? It Depends.
- In many respects, these are simply access devices for pre-existing payment products
- On the other hand, these new products offer unprecedented new challenges, functions, and technology
- Speedier transactions
- Global functionality
- New companies and players including carriers and prepaid phone companies
Slide 7
Providing Legal Guidance in an Uncertain Legal Landscape
Where to Start
- Look for guidance from the past
- Prepaid Cards in a similar space 10 years ago
- Any payment product that involves non-banks holding and transmitting funds will be scrutinized by state money transmitter regulators
- Any payment products that involve banks working with non-bank marketers and sponsors will be subject to bank regulators’ scrutiny
Slide 8
Applying lessons learned to Mobile Payments
- Federal laws are important – but the states may move more quickly
- Laws develop to address perceived shortcomings – negative media coverage translates to more legislation
- A few bad apples CAN spoil the barrel
- A few bad examples of misleading advertising or consumer losses hurts everyone
- Publicized instances of criminal activity also creates demand for regulation
- Industry cooperation to monitor and react to legislative developments is critical
Slide 9
Applying lessons learned to Mobile Payments
- Understand underlying flow of funds, data flows
- Basis of the entire system: Contracts
- Carriers
- Banks
- Merchants
- Consumers
- Payment networks
- Disclosures
- Critical – linkage to the world
- Difficult – don’t underestimate
Slide 10
Applying lessons learned to Mobile Payments
- Risks
- Money laundering and terrorist financing
- Customer Identification is key
- No easy way to see whether a cell phone is “just” a phone or includes payment functionality
- Fraud
- Waving a phone at a transponder avoids review of cards and signatures – speed helps criminals too
- Concern about wireless technology and the ability of third parties to access
- PINs are increasingly involved
Slide 11
Applying lessons learned to Mobile Payments
Existing Laws which are likely to apply
- State laws
- Abandoned Property
- “Money transmitter” Licensing
- Consumer protection – Fair advertising laws
- Federal law
- Privacy, GLBA and FCC
- Anti-money laundering laws
- Banking and deposit-taking
- Patents, IP issues
Slide 12
Questions and Answers
Judie Rinearson
Bryan Cave LLP
1290 Avenue of the Americas
New York, NY 10104
(212) 541-1135
Email: [email protected]